Contact Us — Acne Studios Europe

We’re Here to Help

Whether you have a question about an order, need advice on a product, or simply want to reach the studio, our Client Service team is here for you. We aim to respond to every enquiry with the same care and attention we put into our collections.

Client Service

For help with orders, deliveries, returns, exchanges, payments or product information, please get in touch using the details below.

Email: [email protected] Phone: +46 (0)8 555 000 00 Hours: Monday to Friday, 09:00–18:00 CET (excluding public holidays)

Our team responds to emails within 1–2 business days. When contacting us about an existing order, please include your order number so we can assist you faster.

Frequently Asked Questions

Many questions about shipping, returns, sizing and payments can be answered instantly in our Help & FAQ section. We recommend checking there first for the quickest resolution.

Orders and Returns

  • Order status — Track your order any time through your account or the confirmation email we sent you.
  • Returns and exchanges — Enjoy easy returns across Europe. Full details are available on our Returns page.
  • Delivery — We ship across Europe with reliable, tracked delivery options.

Stores and Stockists

Looking to visit us in person? Use our Store Locator to find Acne Studios boutiques and stockists across Europe, including Stockholm, Paris, London, Milan, Copenhagen and beyond. For enquiries about a specific store, opening hours or product availability, please contact the boutique directly through the details listed on its Store Locator page.

Press and Media

For press, media and collaboration enquiries, please contact our communications team at [email protected].

Careers

Interested in joining the studio? Explore current opportunities and reach out through our Careers page.

Head Office

Acne Studios Floragatan 13 114 31 Stockholm Sweden

Please note: the email addresses and phone numbers shown here are placeholders. Replace them with Acne Studios’ official contact details before publishing.